FREQUENTLY ASKED QUESTIONS


Are the products sold on this website genuine?

All products we sell are 100% genuine, they have their own QR codes that authenticates genuine products.

What if the product does not have a QR code?

You cannot be compensated for any problems in use. Also it is possible that they are not genuine.


How to check the expiration date?

Each product is marked with an expiration date. We strive to sell the most recently manufactured products.


When will my order be shipped?

Most orders are shipped within 1-2 business days.

Is shipping free?

We offer free standard delivery service to worldwide. Express delivery requires an additional shipping fee, but if you purchase more than $ 200, it will be delivered free of charge.

How long does postage take?

Standard shipping usually takes 5-10 business day, express delivery takes 2-5 business day. This is average, and you can find more detailed information in our shipping info.

What payment methods do you accept?

Currently, only card payment through PayPal is possible, and more various payment methods will be available.

How can I contact you?

Please contact us through the link below, we will respond as soon as possible. You can get it within 24 hours, but it may take longer on weekends and holidays.

CONTACT US

What is the refund exchange policy?